The case of the day is Narbut v. Manulife Financial Corp. (D. Mass. 2020). Paula Narbut alleged that she slipped and fell on a wet floor in the lobby of a building owned by Manulife, a Canadian company. She sued for negligence. Narbut made a request to the Canadian central authority to serve process on Manulife, and the central authority served a “senior legal assistant” at the company’s Toronto office. Manulife moved to dismiss for insufficient service of process, arguing that the legal assistant was not a proper person to receive service under Ontario’s rules of civil procedure.